[BUG] The Workload by Step table is not counting pending tasks for instances initiated in previous workflow versions

• Type: Technical Task
• Status: Closed
• Priority: Minor
• Resolution: Completed
• Affects Version/s: None
• Fix Version/s: None
• Component/s: Workflow
• Labels: None
• Sprint: Workflow_7.2_10, Workflow_7.2_11, Workflow_7.2_12
• Git Pull Request: https://github.com/brianchandotcom/liferay-portal-ee/pull/24437

Setup

• Under Control Panel > Workflow > Process Builder, make sure the workflow Single Approver is published and assign Blogs Entry asset type to it;

Step-by-Step:

1. Go to Site Panel > Content & Data > Blogs and submit a blog post for approval;
2. Go to Control Panel > Workflow > Metrics;
3. Access the Single Approver report page and check that the metrics for Workload by Step card is showing 1 Total Pending for the Review step;
4. Go to Control Panel > Workflow > Process Builder, edit the Single Approver workflow by changing the name of "review" task for "Content Review" and click Update button;
5. Access the Single Approver report page;

Actual result:
There is 1 pending item for the process, but the metrics for Workload by Step card is showing 0 Total Pending for all steps.

Expected:
A pending item from a previous workflow version should be counted until it finishes its path. The card should display 1 Total Pending under the Review step.

Evidence:

Environment: master-private (Liferay DXP 7.2 EE) http://192.168.109.41:7200/

Browsers:

• Chrome Latest