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    • Fix Priority:
      4

      Description

      We're tryng to export data user from the Control Panel -> Users menú -> Export Personal Data (for some "test" user).

      It supposed to create the files but I can't download it because I found the error:

      {{The requested resource could not be found. }}

      http://localhost:8081/documents/portlet_file_entry/20116/UAD_export test_com.liferay.message.boards.uad_201906101143.zip/1c525057-d466-bcdc-6e30-25debbd97ede?download=true{{}}

       

      I've done some test in 7.1 CE GA1 and 7.1 DXP GA1 and it works fine, but in GA4 (I guessed it had to work better) it fails.

      We need this functionality in order to pass GDPR.

      Steps to Reproduce

      1. Add a new user User1 as Administrator
      2. Login as User1
      3. Add a new DM file (added a .png file in my testing)
      4. Login as Test Test
      5. Go to Control Panel > Users > Users and Organizations > Export Personal Data of User1
      6. Add Export Processes by clicking the "+" icon, Select all items > Export
      7. After the process finished successfully, Download the file

      Expect Result
      The file can be downloaded successfully as a uad_XXXX.zip file.

      Actually Result
      Fail to download the file with error message like "http://localhost:8080/documents/portlet_file_entry/20117/UAD_test1 test1_com.liferay.document.library.uad_201908210220.zip/5cccc105-886e-8cb2-bd08-720c719c39af?download=true". No Tomcat console error.
       

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              • Created:
                Updated:
                Days since last comment:
                8 weeks, 1 day ago

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