Thumbnails and Previews are not generated and an error is thrown with some PDFs generated from scanned documents

• Type: Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: 7.0.X, 7.1.X, 7.2.X, Master
• Fix Version/s: 7.0.0 DXP FP88, 7.0.10.13 DXP SP13, 7.0.X, 7.1.10 DXP FP15, 7.1.X, 7.2.10 DXP FP1, 7.2.1 CE GA2, 7.2.X, 7.3.10 DXP GA1, Master
• Component/s: Core Infrastructure, Documents & Media
• Labels:
  • ee-ts
  • liferay-dxp-70-sp13
  • liferay-fixpack-de-88-7010
  • liferay-fixpack-dxp-1-7210
  • liferay-fixpack-dxp-15-7110
• Branch Version/s:
  7.2.x, 7.1.x, 7.0.x
• Backported to Branch:
  Committed
• Story Points: 0.25
• Fix Priority: 3
• Git Pull Request: https://github.com/brianchandotcom/liferay-portal/pull/74527

Thumbnails and Previews are not generated and an error is thrown with some PDFs generated from scanned documents

Steps to reproduce

1. Go to Document library
2. Upload one of the attached PDFs, for example: A04871-04872.pdf or sigice9_172.Adobe.pdf
3. Check document thumbnail and preview:
   • Expected behavior: thumbnail and preview are correctly generated
   • Wrong behavior: thumbnail and preview are not correctly generated, a blank page is displayed
4. Check log file:
   • Expected behavior: no error is written to log file
   • Wrong behavior: some "Cannot read JBIG2 image" errors are written to log file

     Jun 14, 2019 10:31:02 AM com.liferay.portal.kernel.log.Jdk14LogImpl info
     INFO: Detected server tomcat
     2019-06-14 10:31:03.425 ERROR [main][PDFStreamEngine:211] Cannot read JBIG2 image: jbig2-imageio is not installed
     2019-06-14 10:31:04.699 INFO  [main][PropsUtil:385] Global shared lib directory /C:/Liferay/Bundles_Builds/portal-master/tomcat-9.0.17/lib/
     2019-06-14 10:31:04.702 INFO  [main][PropsUtil:396] Global lib directory /C:/Liferay/Bundles_Builds/portal-master/tomcat-9.0.17/lib/ext/
     2019-06-14 10:31:04.704 INFO  [main][PropsUtil:419] Portal lib directory /C:/Liferay/Bundles_Builds/portal-master/tomcat-9.0.17/webapps/ROOT/WEB-INF/lib/
     Loading jar:file:/C:/Liferay/Bundles_Builds/portal-master/tomcat-9.0.17/webapps/ROOT/WEB-INF/lib/portal-impl.jar!/portal.properties
     2019-06-14 10:31:05.297 ERROR [main][PDFStreamEngine:211] Cannot read JBIG2 image: jbig2-imageio is not installed