This epics contains all the user Stories that aims to let the operation manager understand the process overall performance.
One of the main reasons to have and keep tracking reports for a workflow process is to evaluate what are the current problems of your actual process and find ways to solve and optimize it. That being said, we decided to create the "Performance Metrics" to allow our customers to be able to identify those problems (e.g. bottlenecks, delays, etc.) and give all de details necessary to help they understand and tune their processes within Liferay.
In this MVP, we focus to give performance metrics over the following dimensions:
- Overall process performance (velocity/throughput)
- Assignee performance (Assignee's velocity/average completion time, load)
- Steps performance (Average completion time, SLA breaches)