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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-97666

[Performance] View top assignee performance

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      Description

      As an operation manager, I want to view which users (assignees) of my process have the longest average time to complete in a given timeframe, so that I can understand who or which areas need more investment to keep up with the operational rhythm.

      Acceptance Criteria

      • The card will have a fix height of 504px (the same as the Completion Velocity card);
      • The card should list up to 10 entries with the biggest number of average completion time;
        • If more than 5 entries, the table should provide a vertical scroll;
        • If 5 entries or less, the table should follow the default behaviour (even if the card has more space on the bottom), with no scroll on it;
        • Regardless the number of entries, the card should display the button "View All Assignees (N)", where N is the total number of assignees;
        • The table maximum height is 360px;
      • The table can be filtered by time range;
      • The table can be filtered by process steps;
        • Users can select one step per time;
        • The option "All Steps" should always be the first option from the dropdown menu;
        • All tasks names available for the process should be listed in alphabetical order;
        • The default filter value should be "All Steps";
        • If dropdown menu is higher than 496px it should have a search bar on it;
        • The dropdown menu max. width is 240px. If there are names that exceed this size, they should break into another line;
      • The table default sorting order should be from the biggest time to the smaller from the column Avg. Completion Time;
      • The column Assignee Name should display the global user first and last names;
        • The assignee image is retrieved from the global user profile picture;
        • The system should only consider active users;
      • The column Completed Tasks should display the count of all completed tasks for that assignee in a given period, from all completed instances;
        • If filtered by a specific step, the count should only consider tasks from the selected step;
      • The column Avg. Completion Time should display the time taken for N tasks to complete from start to end divided by the number of completed tasks during the selected period, for that specific assignee;
        • If filtered by a specific step, the count should only consider tasks from the selected step;
        • When displaying time, we should shorten the time units by using the biggest measurement possible, and use up to 2 units per time, combined as follows:
          • Minutes: min
          • Hours: h (60 min = 1 hour) 
          • Days: d (24 hours = 1 day)
            Small unit Bigger unit Biggest unit Example
            minute - - 3min
            - minute hour 2h 40min
            - hour day 37d 4h
      • If there is an unexpected error, the card should display the specific error state (as specified on Figma);
      • If there are no completed items, the card should display the specific empty state (as specified on Figma);
      • When hovering the info icon next to the card title, there should be a tooltip (as specified on Figma).

      Definitions of Done

      • Related tests created and passed successfully;
      • All Acceptance Criteria were passed;
      • Make sure that all system documentation were updated (if necessary);
      • Validated by QA, Product Designer and/or PM;
      • No critical issue related to Story scope (ex.: similar of a FP4, FP5 bug);
      • Code with peer review completed.

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                • Created:
                  Updated:
                  Resolved:

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                  Master