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  1. PUBLIC - Liferay Portal Community Edition
  2. LPS-99418

Preview of .pptx files is not generated

    Details

      Description

      Description of Reported Behaviour

      Preview of .pptx file is not generated in Document and media even after configuring with the correct version of Libre Office, Ghostscript, and ImageMagick. Whereas the preview is generated for rest all document except .pptx.

      Note: The preview of thumbnail is generated for pptx, but when we open the .pptx file, the preview is not appeared. 9

      Steps to Reproduce.
      1. Download and extract the liferay-dxp-7.2.10-ga1 bundle.
      2. Download the below softwares for configurations
      2a. LibreOffice
      2b. ghostscript
      2c. ImageMagick
      3. Start the server and Goto Server Administration.
      4. Goto Control Panel-> Configuration-> Server Administration-> External Services-> Provide Exact path of Ghostscript and Imagemagick-> Save it.
      5. To enable Open Office, Goto Control Panel-> Configuration-> System Settings-> Connector-> Check box Server Enable and save it
      6. Add a Document and Media widget on welcome page.
      7. Add all different types of file like .doc, .docx, .ppt, .pptx, .pdf files.

      Actual Result: The preview for all the files will be generated except that of .pptx file
      Expected Result: The .pptx file should be previewable.

        Attachments

        1. Reproducedpptx.png
          Reproducedpptx.png
          31 kB
        2. ppt.png
          ppt.png
          279 kB
        3. Fixedpptx.png
          Fixedpptx.png
          33 kB

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              People

              Assignee:
              yang.cao Yang Cao
              Reporter:
              istvan.dezsi Istvan Dezsi
              Participants of an Issue:
              Recent user:
              Austin Chiang
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              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Days since last comment:
                1 year, 35 weeks, 1 day ago

                  Packages

                  Version Package
                  7.2.10 DXP FP1
                  7.2.X
                  7.2.1 CE GA2
                  7.3.10 DXP GA1
                  Master