Preview of .pptx files is not generated

• Type: Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: 7.2.X, Master
• Fix Version/s: 7.2.10 DXP FP1, 7.2.1 CE GA2, 7.2.X, 7.3.10 DXP GA1, Master
• Component/s: Documents & Media
• Labels:
  • ee-ts
  • liferay-fixpack-dxp-1-7210
• Branch Version/s:
  7.2.x
• Backported to Branch:
  Committed
• Fix Priority: 3
• Git Pull Request: https://github.com/brianchandotcom/liferay-portal/pull/76707

Description of Reported Behaviour

Preview of .pptx file is not generated in Document and media even after configuring with the correct version of Libre Office, Ghostscript, and ImageMagick. Whereas the preview is generated for rest all document except .pptx.

Note: The preview of thumbnail is generated for pptx, but when we open the .pptx file, the preview is not appeared. 9

Steps to Reproduce.
1. Download and extract the liferay-dxp-7.2.10-ga1 bundle.
2. Download the below softwares for configurations
2a. LibreOffice
2b. ghostscript
2c. ImageMagick
3. Start the server and Goto Server Administration.
4. Goto Control Panel-> Configuration-> Server Administration-> External Services-> Provide Exact path of Ghostscript and Imagemagick-> Save it.
5. To enable Open Office, Goto Control Panel-> Configuration-> System Settings-> Connector-> Check box Server Enable and save it
6. Add a Document and Media widget on welcome page.
7. Add all different types of file like .doc, .docx, .ppt, .pptx, .pdf files.

Actual Result: The preview for all the files will be generated except that of .pptx file
Expected Result: The .pptx file should be previewable.