Notifications/Announcements: Nothing happens after clicking on an announcement in the notifications portlet

• Type: Regression Bug
• Status: Closed
• Priority: Minor
• Resolution: Fixed
• Affects Version/s: 2.1.X CE, 2.0.3 EE, 2.0.4 EE GA2
• Fix Version/s: 2.1.X CE, 2.1.0 EE GA3
• Component/s: Social Office Site, Social Office Site > Announcements, Social Office User Bar (Dockbar) > Notifications
• Labels:
  • SO_6.1.20_PASS
  • SO_6.1.30_PASS
  • SO_CE_UT
• Environment: Tomcat 7 + MySQL 5. Portal 6.1.x EE GIT ID: 95f2cedf27944648670b05d676cf546a9ccffe6c.; Plugins 6.1.x EE GIT ID: d03f9f750f72cc474d79d5f0cf2a167c44297386.
• Fix Priority: 4
• Similar Issues: Show 5 results ; ;

  SOS-1928	Announcement notifications are missing language keys
  SOS-1259	User gets error message when clicking on an announcement notification if the portlet isn't deployed somewhere
  SOS-2045	SO Announcement notifications shouldn't display for Announcements created with a past expiration date
  SOS-1226	Announcement Notifications should not appear before an announcement is displayed
  SOS-1772	Announcements: Delete Entry is not working

Nothing happens after clicking on an announcement in the notifications portlet.

1. Add a new site.
2. From the site, add an announcement.
3. Go to your dashboard.
4. Click on the notification portlet to show the announcement notifications.
5. Click on the notification entry.

Nothing happens. For a regular user who is a member of the site, you have to first join the site in order to get the notification, but clicking on it will still result in no action. The expected behavior is that you would be redirected to the announcement on the site.

[Evan Thibodeau]

Fixed by adding a URL for general announcements that will redirect to the announcements portlet on the current site.

PASSED Manual Testing using the steps in the description.

After clicking on the notification entry, the system will redirect you to an announcements portlet to display the full announcement.

Fixed on:
Tomcat 7 + MySQL 5. Portal 6.1.x EE GIT ID: d75b3c0883d5fea6ab5b03d6eb3aa38346b4b62e.
Plugins 6.1.x EE GIT ID: dfb4498411082ddd5cecfd656ed7eff20045d2a1.

[Aaron Delani (Inactive)]

Attached image on general styling to the Announcement display.

[Ken Duenwald]

FAILED Manual Testing following the steps in the description.

Fixed on:
Tomcat 7.0.40 + MySQL 5. Portal 6.1.30 EE GIT ID: 9a1fa9060d081c6c4726735b7030af3db37b0863.
Plugins 6.1.x EE GIT ID: 0355779b43fefd8a70e3f8620d8ec14291141541.

Failed on:
Tomcat 7.0.40 + MySQL 5. Portal 6.1.20 EE GA2.
Plugins 6.1.x EE GIT ID: 0355779b43fefd8a70e3f8620d8ec14291141541.

At step 5 when tested in Portal 6.1.20 EE GA2 (does not occur in Portal 6.1.30), the user is redirected to the default Liferay page instead of the announcement. This occurs for General scope announcements as well as announcements that are scoped to the SO site.

[Ken Duenwald]

PASSED Manual Testing following the steps in the description.

Fixed on:
Tomcat 7.0.40 + MySQL 5. Portal 6.1.20 EE GA2.
Plugins 6.1.x EE GIT ID: 1c9c33a9153da6411cc446339c9ce791354a9878.
Tomcat 7.0.40 + MySQL 5. Portal 6.1.30 EE GA3.
Plugins 6.1.x EE GIT ID: 1c9c33a9153da6411cc446339c9ce791354a9878.