Details

    • Fix Priority:
      3
    • Similar Issues:
      Show 5 results 

      Description

      A user is unable to view another user's contact card easily in chat portlet. The card is not visible when hovering over a user's name in the chat window, and the user has to scroll down the chat window see it. Even if the user scrolls down to try and access the contact card, the window often automatically scrolls back up quickly before the contact card can be clicked on.

      1. Contact Card.png
        4 kB
      2. Contact Card Fix.jpg
        10 kB
      3. Contacts Card 20130130.png
        5 kB
      4. Contacts Card Short Name 20130130.png
        6 kB
      5. Long User Name.jpg
        11 kB
      6. Long User Name Fix.jpg
        10 kB

        Activity

        Hide
        mandy.zia added a comment -

        PASSED Manual Testing using the following steps:

        1. Create a new user.
        2. Give the user the SO role.
        3. Add the user as a connection.
        4. In the chat portlet, click on Online Friends (1).
        5. Hover over the right side of the listed user.

        The contact card icon appears in-line and not below the user name. This was verified on IE7, IE8, IE9, and Firefox.

        Fixed on:
        Tomcat 7 + MySQL 5. IE7 Portal 6.1.x EE GIT ID: a4e4deb86cd53686a028af844196c2abce0389e7.
        Plugins 6.1.x EE GIT ID: 7a206d80a39256aa5c912caf1bdd1f2a048989be.

        Show
        mandy.zia added a comment - PASSED Manual Testing using the following steps: Create a new user. Give the user the SO role. Add the user as a connection. In the chat portlet, click on Online Friends (1). Hover over the right side of the listed user. The contact card icon appears in-line and not below the user name. This was verified on IE7, IE8, IE9, and Firefox. Fixed on: Tomcat 7 + MySQL 5. IE7 Portal 6.1.x EE GIT ID: a4e4deb86cd53686a028af844196c2abce0389e7. Plugins 6.1.x EE GIT ID: 7a206d80a39256aa5c912caf1bdd1f2a048989be.
        Hide
        Benjamin Yeh (Inactive) added a comment -

        Failed Manual Testing using the following steps:

        1. Add User
        2. Open New browser
        3. Sign in as new user
        4. Click Online Friends (1)

        System displays Contact Card icons below name

        Looks like it's back again.
        Can you also double check when you have a long user name when it's fixed to see if it comes up properly. see pic

        Show
        Benjamin Yeh (Inactive) added a comment - Failed Manual Testing using the following steps: Add User Open New browser Sign in as new user Click Online Friends (1) System displays Contact Card icons below name Looks like it's back again. Can you also double check when you have a long user name when it's fixed to see if it comes up properly. see pic
        Hide
        Ken Duenwald added a comment -

        FAILED Manual Testing using the following steps:

        1. Create a new user with the name Bartholomew Rutherford Vanhauser.
        2. Give the user the SO role. Have the user sign into a different browser
        3. In the chat portlet, click on Online Friends (1).
        4. Hover over the right side of the listed user.

        The contact card icon still appears below the user name.
        The contact card only displays properly for shorter names like Joe Bloggs

        Failed on:
        Tomcat 7.0.34 + MySQL 5. Portal 6.1.x EE GIT ID: 67774b1e7065d9ca6d84717f830832777c885d7e.
        Plugins 6.1.x EE GIT ID: 2c6983e7ec31b8cc45e5680eeded021cf13f464b.

        Show
        Ken Duenwald added a comment - FAILED Manual Testing using the following steps: 1. Create a new user with the name Bartholomew Rutherford Vanhauser. 2. Give the user the SO role. Have the user sign into a different browser 3. In the chat portlet, click on Online Friends (1). 4. Hover over the right side of the listed user. The contact card icon still appears below the user name. The contact card only displays properly for shorter names like Joe Bloggs Failed on: Tomcat 7.0.34 + MySQL 5. Portal 6.1.x EE GIT ID: 67774b1e7065d9ca6d84717f830832777c885d7e. Plugins 6.1.x EE GIT ID: 2c6983e7ec31b8cc45e5680eeded021cf13f464b.
        Hide
        Ken Duenwald added a comment -

        PASSED Manual Testing using the following steps:

        1. Create a new user with the name Bartholomew Rutherford Vanhauser.
        2. Give the user the SO role. Have the user sign into a different browser
        3. In the chat portlet, click on Online Friends (1).
        4. Hover over the right side of the listed user.

        The contact card displays properly for shorter and longer names.

        Fixed on:
        Tomcat 7.0.27 + MySQL 5. Portal 6.1.20 EE GA2.
        Plugins 6.1.x EE GIT ID: e2729db7af521ed1342d1cf4f78fc2a4c0a0c1b7.

        Show
        Ken Duenwald added a comment - PASSED Manual Testing using the following steps: 1. Create a new user with the name Bartholomew Rutherford Vanhauser. 2. Give the user the SO role. Have the user sign into a different browser 3. In the chat portlet, click on Online Friends (1). 4. Hover over the right side of the listed user. The contact card displays properly for shorter and longer names. Fixed on: Tomcat 7.0.27 + MySQL 5. Portal 6.1.20 EE GA2. Plugins 6.1.x EE GIT ID: e2729db7af521ed1342d1cf4f78fc2a4c0a0c1b7.

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            Dates

            • Created:
              Updated:
              Resolved:
              Date of First Response:
              Days since last comment:
              2 years, 21 weeks, 6 days ago

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