Contact Center options do not appear when a user is clicked on in Contacts Center

• Type: Regression Bug
• Status: Closed
• Priority: Major
• Resolution: Fixed
• Affects Version/s: 2.1.X CE
• Fix Version/s: 2.1.X CE, 2.1.0 EE GA3
• Component/s: Social Office Profile, Social Office Profile > Contacts
• Labels: None
• Environment: Tomcat 7.0.34 + MySQL 5. Portal 6.1.x EE GIT ID: bb9f5120662aede3fce8c1ea60317ac5b27f4632.; Plugins 6.1.x EE GIT ID: 8347c7bc7f0a215ec3fcc240ee43a685285e7e7d.
• Branch Version/s:
  6.1.x
• Backported to Branch:
  Committed
• Fix Priority: 5

Here are the steps to reproduce:

1. Add an SO User
2. Go to Contacts Center
3. Click on the newly created SO User
4. There will be no options across the top ("Add as Connection", "Follow", "Block", etc. will not be visible)

The only way for the options to be visible is if the user's checkbox in the left column is checked