Unable to send messages to other users with the Private Messaging as a standalone portlet (no SO)

• Type: Regression Bug
• Status: Closed
• Resolution: No Longer Reproducible
• Affects Version/s: 2.1.X CE, 2.0.4 EE GA2, 2.1.X EE
• Fix Version/s: 2.1.X CE, 2.1.X EE
• Component/s: Social Office Dashboard, Social Office Dashboard > Messages
• Labels:
  • SO_6.1.20_PASS
  • SO_6.1.30_PASS
  • SO_6.2
  • ee-ts
• Environment:
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  Tomcat 7 + MySQL 5. ; Portal ee-6.1.x GIT ID: 5f1ac10163d08a39a39314b3ddda3928b6037384; Plugins ee-6.1.x GIT ID: 16f962b55e5a434561cbaff229b5ab74ed495884; ; Portal 6.2.x GIT ID: 826010497d094ef8758e4ec0489bca03895a6236; Plugins 6.2.x GIT ID: fb468e0ac568c8c586a59794a90f2a48818928e0

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  Tomcat 7 + MySQL 5. Portal ee-6.1.x GIT ID: 5f1ac10163d08a39a39314b3ddda3928b6037384 Plugins ee-6.1.x GIT ID: 16f962b55e5a434561cbaff229b5ab74ed495884 Portal 6.2.x GIT ID: 826010497d094ef8758e4ec0489bca03895a6236 Plugins 6.2.x GIT ID: fb468e0ac568c8c586a59794a90f2a48818928e0
• Epic/Theme:
  • social_office
• Fix Priority: 4
• Affects Portal Version/s:
  6.2.x

Logic change introduced by SOS-1113 prevents the Private Messaging Portlet (PMP in what follows) from sending a notification to the recipient of the private message.

In UserThreadLocalServiceImpl method getPrivateMessageURL() throws NoSuchLayoutException, if the recipient user doesn't have a PMP added to his/her private page; on the sender side however there is no error message displayed and there isn't anything helpful in the logs either.

Reproduction steps

• Have a Liferay Portal instance up and running.
• Compile PMP from source.
• Deploy PMP war.
• Create a new user (eg. [e-mail])
• Log in as [e-mail]
• Add the PMP to the front page.
• Try to send a private mesage to [e-mail].
• Nothing happens at this point.
• Try to do the same and send a message to yourself, that works.