Ability to reply to a message from email inbox

• Type: Feature Request
• Status: Open
• Priority: Major
• Resolution: Unresolved
• Affects Version/s: 2.0.4 EE GA2
• Fix Version/s: None
• Component/s: Social Office Dashboard, Social Office Dashboard > Messages, Social Office Profile, Social Office Profile > Contacts
• Labels:
  • UC_so

Currently, a User must log in to the portal and navigate to the Messages page of the Dashboard to reply to a Message. We should be able to reply to the Message notification delivered to our e-mail inbox. The e-mail reply should create a new message in the Private Messages portlet for both the Sender and Receiver, i.e. behave exactly the same as replying through the Private Messages portlet, except initiated via an e-mail reply.