User bar not showing in Control Panel after SO Role is assigned

• Type: Regression Bug
• Status: Closed
• Priority: Major
• Resolution: Fixed
• Affects Version/s: 2.1.X EE
• Fix Version/s: 2.1.X CE, 2.1.0 EE GA3
• Component/s: Social Office User Bar (Dockbar)
• Labels:
  • SO_6.1.20_PASS
• Environment: Tomcat 7.0.27 + MySQL 5. Portal 6.1.20; Plugins 6.1.x EE GIT ID: a49de4658558605dde6b9f0c20bf224d93075136
• Fix Priority: 5
• Caused by: Another improvement
• Similar Issues: Show 5 results ; ;

  SOS-2379	Notifications portlet is not properly aligned in control panel or for non SO users
  SOS-1683	Social Office Exceptions after assigning the SO role
  SOS-1931	Top right links in SO user bar are aligned inconsistently
  SOS-2110	User bar: Users with the user bar are unable to edit page templates
  SOS-1144	Social Office Role - New Auto Assigned Users do not get SO Pages

User bar not showing in Control Panel after SO Role is assigned

1. Deploy SO
2. Assign SO Role

Expected result:
Should see the Userbar on top

Actual result:
No userbar is displayed. if you go to My Private Page then you'll see the Userbar. Just not in Control Panel. Also, restarting the server does not resolve the issue.

Was working as of SO 2.0.5

[Jonathan Lee]

This is only reproducible only in 6.1.20 because there is a bug prventing static page portlet showing up. You can see chat portlet and user bar portlet are not showing up in control panel only in 6.1.20 portal.

However it works fine in 6.1.30.

I recommend fixing this as a portal patch.

[Jonathan Lee]

cuased by LPS-30953

[Ken Duenwald]

PASSED Manual Testing following the steps in the description.

Fixed on:
Tomcat 7.0.27 + MySQL 5. Portal 6.1.20 EE GA2.
Plugins 6.1.x EE GIT ID: eff89d76226e03a33a0eec9c2ba731a67fa4447f.

User bar is now visible in Control Panel