PUBLIC - Liferay Social Office Community Edition
  1. PUBLIC - Liferay Social Office Community Edition
  2. SOS-1819

Contacts Center: When clicking on one of the user toolbar buttons you get an error.

    Details

    • Flagged:
      Impediment
    • Fix Priority:
      5
    • Affects Portal Version/s:
      6.2.x
    • Similar Issues:
      Show 5 results 

      Description

      Add another user
      Navigate to Contacts Center
      Click on that User
      Click the "Follow" button

      An error message is displayed and a redirect occurs.

        Issue Links

          Activity

          Hide
          Evan Thibodeau added a comment - - edited

          I tried testing older versions of portal with the hope that this error was due to a portal change. I went back as far as git ID: 9f5fe70f4545be2543506f3fa78dbae123ee2f3b from 9/10/13, so I don't believe it is an issue with portal, because I don't remember the error showing up before updating it to work on 6.2.

          The error message is displayed because on the IO request the transaction status is set to 0, which causes it to go directly to failure. At failure is where we then create the error message.

          Show
          Evan Thibodeau added a comment - - edited I tried testing older versions of portal with the hope that this error was due to a portal change. I went back as far as git ID: 9f5fe70f4545be2543506f3fa78dbae123ee2f3b from 9/10/13, so I don't believe it is an issue with portal, because I don't remember the error showing up before updating it to work on 6.2. The error message is displayed because on the IO request the transaction status is set to 0, which causes it to go directly to failure. At failure is where we then create the error message.
          Hide
          mandy.zia added a comment -

          No longer reproducible following the steps in the description.

          After clicking on "Follow", the portlet refreshed and I received a success message. The number of users I am following increased by 1 as well.

          No longer reproducible on:
          Tomcat 7 + MySQL 5. Portal 6.2.x CE Git ID: 3bbf6fc7aa5b47bb7290d099e063b5a7943546e1.
          Plugins 6.2.x CE Git ID: cfe5f6b8b0c448b5e6a99dec68fca4810dc475c8.

          Show
          mandy.zia added a comment - No longer reproducible following the steps in the description. After clicking on "Follow", the portlet refreshed and I received a success message. The number of users I am following increased by 1 as well. No longer reproducible on: Tomcat 7 + MySQL 5. Portal 6.2.x CE Git ID: 3bbf6fc7aa5b47bb7290d099e063b5a7943546e1. Plugins 6.2.x CE Git ID: cfe5f6b8b0c448b5e6a99dec68fca4810dc475c8.
          Hide
          mandy.zia added a comment - - edited

          Reproduced on:
          Tomcat 7 + MySQL 5. Portal 6.2.X CE Git ID: c152ece7cec890d044adb0a789f39f821d14af54.
          Plugins 6.2.X CE Git ID: 232cfdba2205cc599f83cbf449bfa6aaa7891666.

          I'm pretty sure it broke again between yesterday and today.

          Show
          mandy.zia added a comment - - edited Reproduced on: Tomcat 7 + MySQL 5. Portal 6.2.X CE Git ID: c152ece7cec890d044adb0a789f39f821d14af54. Plugins 6.2.X CE Git ID: 232cfdba2205cc599f83cbf449bfa6aaa7891666. I'm pretty sure it broke again between yesterday and today.
          Hide
          Ken Duenwald added a comment -

          PASSED Manual Testing following the steps in the description.

          Fixed on:
          Tomcat 7.0.42 + MySQL 5. Portal 6.2.0 CE GA1.
          Plugins 6.2.x CE GIT ID: 5123c0002b569b9f4145f5ec8ca30601c3ee9592.

          Show
          Ken Duenwald added a comment - PASSED Manual Testing following the steps in the description. Fixed on: Tomcat 7.0.42 + MySQL 5. Portal 6.2.0 CE GA1. Plugins 6.2.x CE GIT ID: 5123c0002b569b9f4145f5ec8ca30601c3ee9592.

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              Dates

              • Created:
                Updated:
                Resolved:
                Date of First Response:
                Days since last comment:
                1 year, 14 weeks, 6 days ago

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