Clicking the Contact Card in Chat makes SO dockbar and chat disappear

• Type: Bug
• Status: Closed
• Priority: Minor
• Resolution: Fixed
• Affects Version/s: 3.X CE
• Fix Version/s: 3.X CE, 3.0.1 EE, 3.1.0 CE
• Component/s: Social Office Dashboard, Social Office Dashboard > Contacts Center
• Labels:
  • SO.next
• Environment: Tomcat 7.0.42 + MySQL 5.5 Portal 6.2.0 CE GA1; Plugins 6.2.x CE 6.2.x GIT ID: c0d291c2c52d3a32d94f8a7fc950f4113840e0de.
• Fix Priority: 4
• Affects Portal Version/s:
  6.2.0 CE GA1

When you click on the Contact Card of a user in Social office chat, the Contact Card page will not display chat or the Social Office dockbar.

Steps to reproduce:

1. Add social office role to the test user
2. Add a second user, add them to the Liferay site and add the Social Office role
3. Open up a second browser and login as the second user
4. From the second user, click on the chat bar > online friends (1), hover over Test Test, and click the Contact Center icon
5. Assert that the dockbar and chatbar no longer display

Expected results:
The Social Office dockbar and the Chat portlet should be visible when viewing another user's contact card.

Actual results:
When viewing another user's contact card, the Chat portlet and SO dockbar disappear.

[Richard Khang (Inactive)]

Backlogging for future iteration.

[Ken Duenwald]

PASSED Manual Testing following the steps in the description.

Fixed on:
Tomcat 7.0.42 + MySQL 5. Portal 6.2.0 CE GA1.
Plugins 6.2.x CE GIT ID: f550f093af38148f353b8d8b4df2f9fe6548a09f.
Tomcat 7.0.42 + MySQL 5. Portal 6.2.10 EE GA1.
Plugins 6.2.x EE GIT ID: 74b5734b638e483d90c40fb78d9ba97365c0c346.

Clicking on the contact card now redirects to the profile. No display issues.