Announcement Notifications are not being sent via email

• Type: Regression Bug
• Status: Closed
• Resolution: Fixed in LPS
• Affects Version/s: 3.X EE, 3.X CE
• Fix Version/s: None
• Component/s: Social Office Site, Social Office Site > Announcements
• Labels: None
• Fix Priority: 4
• Affects Portal Version/s:
  6.2.0 CE GA1, 6.2.10 EE GA1

Here are the steps to reproduce:

1. Before starting liferay, set the following property in portal-ext:

   announcements.entry.check.interval=1
   

2. Configure the server to use a valid email address
3. Add an SO user with a valid email address; configure the user's Announcement settings so that General announcement notifications are received by Email
4. Go to Dashboard; add a General announcement
5. View the user's email

Expected result:

An announcement notification will be sent and visible

Actual result:

No notification will be sent. The following exception will also appear:

16:59:29,308 ERROR [liferay/scheduler_dispatch-3][ParallelDestination:72] Unable to process message {destinationName=liferay/scheduler_dispatch, response=null, responseDestinationName=null, responseId=null, payload=null, values={JOB_NAME=com.liferay.portlet.announcements.messaging.CheckEntryMessageListener, EXCEPTIONS_MAX_SIZE=0, GROUP_NAME=com.liferay.portlet.announcements.messaging.CheckEntryMessageListener, DESTINATION_NAME=liferay/scheduler_dispatch, JOB_STATE=com.liferay.portal.kernel.scheduler.JobState@23532c8d, companyId=0, MESSAGE_LISTENER_CLASS_NAME=com.liferay.portlet.announcements.messaging.CheckEntryMessageListener, RECEIVER_KEY=com.liferay.portlet.announcements.messaging.CheckEntryMessageListener.com.liferay.portlet.announcements.messaging.CheckEntryMessageListener, MESSAGE_LISTENER_UUID=0783920f-b1b1-4186-ada9-a3eef8f9c456}}
com.liferay.portal.kernel.messaging.MessageListenerException: java.lang.ArrayIndexOutOfBoundsException: 9
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:32)
        at sun.reflect.GeneratedMethodAccessor429.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
        at com.sun.proxy.$Proxy296.receive(Unknown Source)
        at com.liferay.portal.kernel.scheduler.messaging.SchedulerEventMessageListenerWrapper.receive(SchedulerEventMessageListenerWrapper.java:76)
        at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:72)
        at com.liferay.portal.kernel.messaging.ParallelDestination$1.run(ParallelDestination.java:69)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:682)
        at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:593)
        at java.lang.Thread.run(Thread.java:744)
Caused by: java.lang.ArrayIndexOutOfBoundsException: 9
        at com.liferay.portal.util.SubscriptionSender.setContextAttributes(SubscriptionSender.java:289)
        at com.liferay.portlet.announcements.service.impl.AnnouncementsEntryLocalServiceImpl.notifyUsers(AnnouncementsEntryLocalServiceImpl.java:544)
        at com.liferay.portlet.announcements.service.impl.AnnouncementsEntryLocalServiceImpl.notifyUsers(AnnouncementsEntryLocalServiceImpl.java:485)
        at com.liferay.portlet.announcements.service.impl.AnnouncementsEntryLocalServiceImpl.checkEntries(AnnouncementsEntryLocalServiceImpl.java:171)
        at com.liferay.portlet.announcements.service.AnnouncementsEntryLocalServiceWrapper.checkEntries(AnnouncementsEntryLocalServiceWrapper.java:368)
        at com.liferay.so.hook.service.impl.SOAnnouncementsEntryLocalServiceImpl.checkEntries(SOAnnouncementsEntryLocalServiceImpl.java:108)
        at sun.reflect.GeneratedMethodAccessor552.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
        at com.sun.proxy.$Proxy579.checkEntries(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor552.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:115)
        at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:62)
        at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:51)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:175)
        at com.sun.proxy.$Proxy134.checkEntries(Unknown Source)
        at com.liferay.portlet.announcements.service.AnnouncementsEntryLocalServiceUtil.checkEntries(AnnouncementsEntryLocalServiceUtil.java:349)
        at com.liferay.portlet.announcements.messaging.CheckEntryMessageListener.doReceive(CheckEntryMessageListener.java:29)
        at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
        ... 11 more