NoSuchRoleException when trying to give a non-SO user a non-SO role, with some SO plugins deployed

• Type: Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: 3.X EE, 3.X CE
• Fix Version/s: 3.X EE, 3.X CE, 3.1 EE, 3.1.0 CE
• Component/s: Environment, Environment > General / Integration
• Labels: None
• Fix Priority: 5

NoSuchRoleException when trying to give a non-SO user a non-SO role, with some SO plugins deployed.

1. Deploy the following plugins: private messaging, so-portlet, microblogs, and contacts center.
2. Navigate to the control panel.
3. Add a new user.
4. Assign the admin role to the new user and click save.

Expected results: The action completes successfully and the user has the admin role listed (along with any other default roles) in the roles section.

Actual results: There is an error message that says the portlet is currently unavailable, the role is not assigned to the user, and the following console error appears:

15:58:36,456 ERROR [http-bio-8080-exec-3][render_portlet_jsp:132] null
com.liferay.portal.NoSuchRoleException: No Role exists with the key {companyId=10157, name=Social Office User}
        at com.liferay.portal.service.persistence.RolePersistenceImpl.findByC_N(RolePersistenceImpl.java:5597)
        at com.liferay.portal.service.impl.RoleLocalServiceImpl.loadGetRole(RoleLocalServiceImpl.java:1158)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:115)
        at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:62)
        at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:51)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)
        at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:56)
        at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)