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  1. PUBLIC - Liferay Social Office Community Edition
  2. SOS-2460

New user site invite email wording is not clear

    Details

    • Fix Priority:
      4
    • Affects Portal Version/s:
      6.2.x, 6.2.0 CE GA1, 6.2.10 EE GA1

      Description

      Here are the steps to reproduce the issue:

      1. Configure Liferay to use a valid email address in Control Panel -> Server Administration -> Mail
      2. Add an SO Site
      3. Invite a user to the site by email using a valid email address
      4. Go the email address used for the invitation and view the email

      Expected result:

      The email should have clear steps on what to do

      Actual result:

      The wording in the email is ambiguous.

      The first link says "Follow the link below to confirm or ignore this invitation:" however, the link initially takes a user to the create account page before any notification can be viewed. The link should say instead "Follow the link below to create an account:" or something similar

      The second link says "Once your account is created, you can visit [site name] at:" however, the link initially takes the user to the notification. Users will be likely led to believe that the link is a direct link to the site itself instead of the notification so the link should say something along the lines of "Once your account is created, you can confirm or ignore this invitation to [site name] at:"

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            People

            • Assignee:
              ken.duenwald Ken Duenwald
              Reporter:
              ken.duenwald Ken Duenwald
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              Dates

              • Created:
                Updated:
                Resolved:
                Days since last comment:
                4 years, 40 weeks, 1 day ago

                Packages

                Version Package
                3.X EE
                3.X CE