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  1. PUBLIC - Liferay Social Office Community Edition
  2. SOS-589

User is unable to continue to create an account after the reserved credential error message

    Details

    • Type: Bug
    • Status: Closed
    • Resolution: No Longer Reproducible
    • Affects Version/s: 1.6.0
    • Fix Version/s: 1.6.0
    • Labels:
      None
    • Environment:
      Tomcat 6.0 + SQL Server 2008. IE8. Social Office 1.6. Revision 70333 (8/9/11).

      Description

      User cannot continue to create an account after using a reserved screen name and email. The error occurs only after the user first designates a screen name and an email. The user tries to create an account using that screen name and email. The system will generate a message saying that the screen name has been reserved. The user changes the screen name and email to ones that are available. At this point, the system will generate a message that says "Sign In Unavailable."

      Steps to reproduce:
      1. Go to Control Panel.
      2. Go to Settings.
      3. Go to Users.
      4. Click on the Reserved Credentials tab.
      5. In the screen name, enter "Liferay" and in the email enter "liferay@liferay.com."
      6. Sign out then click "Create Account"
      7. Enter First Name, Middle Name, Last Name, screen name: "Liferay" and ""liferay@liferay.com."
      8. The system should generate an error warning.
      9. Try again with screenname "Test" and "liferay.qa@gmail.com" as email. The system should accept and create a new account. Instead, the system displays an "Sign In Unavailable" message.

      I've tested this in Liferay 6.0.11 and did not receive the same error.

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            People

            Assignee:
            support-lep@liferay.com SE Support
            Reporter:
            justin.choi Justin Choi (Inactive)
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              Dates

              Created:
              Updated:
              Resolved:
              Days since last comment:
              10 years, 7 weeks, 1 day ago

                Packages

                Version Package
                1.6.0