Regular users are unable to use Contact Center

• Type: Regression Bug
• Status: Closed
• Resolution: Fixed
• Affects Version/s: 2.0.2 CE GA1
• Fix Version/s: --Sprint - 07/12, 2.0.2 CE GA1
• Component/s: Social Office Profile, Social Office Profile > Contacts
• Labels: None
• Environment: Tomcat 7.0 + MySQL 5. 6.1.x CE Portal GIT ID: ba87f5a6b2965c16dc9f7e8c99b1da4b550c864e. 6.1.x CE Plugins GIT ID: 5aea2fb1a48d2c8d3cef155e9d84e8db060006fc.
• Flagged:
  Impediment
• Fix Priority: 5

Regular users are unable to use Contact Center.

1. Deploy SO plugins.
2. Create a new user without the admin role but with the SO user role.
3. Log in as new user.
4. Click on Contact Center.

The portlet displays a message regarding the user not having to roles to access the portlet. Any user with the admin role can still access and use the Contact Center.