Jira Concepts - Issues
Jira tracks issues, which can be bugs, feature requests, or any other tasks you want to track.
Each issue has a variety of associated information including:
- the issue type
- a summary
- a description of the issue
- the project which the issue belongs to
- components within a project which are associated with this issue
- versions of the project which are affected by this issue
- versions of the project which will resolve the issue
- the environment in which it occurs
- a priority for being fixed
- an assigned developer to work on the task
- a reporter - the user who entered the issue into the system
- the current status of the issue
- a full history log of all field changes that have occurred
- a comment trail added by users
- if the issue is resolved - the resolution
Issue Types
Jira can be used to track many different types of issues. The currently defined issue types are listed below. In addition, you can add more in the administration section.
For Regular Issues
- Client Escalation
- (Migrated on 17 Jun 2023 00:08 UTC)
- Erasure (GDPR)
- (Migrated on 17 Jun 2023 00:08 UTC)
- Portability (GDPR)
- (Migrated on 17 Jun 2023 00:08 UTC)
- Access (GDPR)
- (Migrated on 17 Jun 2023 00:08 UTC)
- Discovery
- Projects in Discovery (Migrated on 17 Jun 2023 02:22 UTC)
- Design Request
- Graphic Design request (Migrated on 17 Jun 2023 03:39 UTC)
- Webinar
- (Migrated on 17 Jun 2023 03:39 UTC)
- Communication Design Request
- (Migrated on 17 Jun 2023 03:39 UTC)
- Design for Web Request
- (Migrated on 17 Jun 2023 03:39 UTC)
- Business Cards Request
- (Migrated on 17 Jun 2023 03:39 UTC)
- New Hire - Tech
- (Migrated on 17 Jun 2023 03:39 UTC)
- On-call Request
- (Migrated on 17 Jun 2023 03:39 UTC)
- Candidate
- (Migrated on 17 Jun 2023 03:39 UTC)
- Incident
- (Migrated on 17 Jun 2023 03:39 UTC)
- Request
- Request to the development team to process. (Migrated on 28 Jun 2021 21:40 UTC)
- Purchase Request
- (Migrated on 17 Jun 2023 06:24 UTC)
- RFPIO Project Request
- (Migrated on 18 Jun 2023 05:40 UTC)
- [System] Problem
- Track underlying causes of incidents. Created by Jira Service Management.
- VPN Related Request
- Test
- This Issue Type is used to create Zephyr Test within Jira. (Migrated on 17 Jun 2023 03:39 UTC)
- UX Component
- (Migrated on 17 Jun 2023 03:48 UTC)
- Proposal
- Issue type for Lexicon project. Use it to ask for changes and improvements in the UX Framework. (Migrated on 17 Jun 2023 03:48 UTC)
- Engineering Marketplace Release
- (Migrated on 17 Jun 2023 04:15 UTC)
- JIRA Requests
- (Migrated on 17 Jun 2023 04:24 UTC)
- TS Lead Sign-Off
- (Migrated on 17 Jun 2023 04:24 UTC)
- Connectivity Issues
- (Migrated on 17 Jun 2023 06:24 UTC)
- Lexicon Request
- (Migrated on 17 Jun 2023 04:37 UTC)
- User Testing
- (Migrated on 17 Jun 2023 04:37 UTC)
- White Paper
- (Migrated on 17 Jun 2023 04:43 UTC)
- Tutorial
- (Migrated on 17 Jun 2023 04:43 UTC)
- Sample Code
- (Migrated on 17 Jun 2023 04:43 UTC)
- Office Management
- (Migrated on 17 Jun 2023 04:43 UTC)
- SOW
- (Migrated on 17 Jun 2023 04:43 UTC)
- RFP/RFI/ROM
- (Migrated on 17 Jun 2023 04:43 UTC)
- POC (migrated)
- (Migrated on 17 Jun 2023 04:43 UTC)
- Inbound Licensing
- (Migrated on 17 Jun 2023 05:15 UTC)
- Outbound Licensing
- (Migrated on 17 Jun 2023 05:15 UTC)
- Product Feedback
- (Migrated on 17 Jun 2023 05:17 UTC)
- Post-Project
- (Migrated on 17 Jun 2023 05:17 UTC)
- New Hire - Non Tech
- (Migrated on 17 Jun 2023 05:17 UTC)
- RFP Timeline
- (Migrated on 17 Jun 2023 05:17 UTC)
- Subcontractor Onboarding Checklist
- (Migrated on 17 Jun 2023 05:17 UTC)
- Access Related
- (Migrated on 17 Jun 2023 05:19 UTC)
- RFT (Request for Tender)
- (Migrated on 17 Jun 2023 05:19 UTC)
- Quote
- (Migrated on 17 Jun 2023 05:21 UTC)
- CO
- (Migrated on 17 Jun 2023 05:21 UTC)
- Strategy
- (Migrated on 17 Jun 2023 05:21 UTC)
- Datacenter Issues
- (Migrated on 17 Jun 2023 06:24 UTC)
- Report a Problem
- (Migrated on 17 Jun 2023 05:44 UTC)
- Hardware Issues
- (Migrated on 17 Jun 2023 06:24 UTC)
- Contractor Access Request
- (Migrated on 17 Jun 2023 05:44 UTC)
- Metric Request
- (Migrated on 17 Jun 2023 04:24 UTC)
- Implementation
- (Migrated on 17 Jun 2023 05:50 UTC)
- Personnel
- (Migrated on 17 Jun 2023 06:24 UTC)
- Repositories
- (Migrated on 17 Jun 2023 06:24 UTC)
- Other
- (Migrated on 17 Jun 2023 05:44 UTC)
- Ticket Escalation
- Administration
- (Migrated on 17 Jun 2023 05:46 UTC)
- Application
- (Migrated on 17 Jun 2023 05:50 UTC)
- Evaluation
- (Migrated on 17 Jun 2023 05:50 UTC)
- Analytics
- (Migrated on 17 Jun 2023 06:19 UTC)
- Redirect
- (Migrated on 17 Jun 2023 06:19 UTC)
- Fragment
- (Migrated on 17 Jun 2023 06:19 UTC)
- Page
- (Migrated on 17 Jun 2023 06:19 UTC)
- Event Site
- (Migrated on 17 Jun 2023 06:19 UTC)
- Fire
- Max priority escalation
- New Software
- (Migrated on 17 Jun 2023 19:37 UTC)
- Confluence Requests
- (Migrated on 17 Jun 2023 06:24 UTC)
- [Archived] Salesforce Request
- (Migrated on 17 Jun 2023 03:39 UTC)
- Cloud Armor Change Request
- Security Incident
- New Hardware/Software
- (Migrated on 17 Jun 2023 05:44 UTC)
- [System] Incident
- For system outages or incidents. Created by Jira Service Management.
- [System] Problem
- Track underlying causes of incidents. Created by Jira Service Management.
- Cloud Offboarding
- Cloud Offboarding
- Exception Request
- GS JIRA Project Request
- InfoSec Vulnerabilities
- (Migrated on 17 Jun 2023 06:24 UTC)
- Software Request
- (Migrated on 17 Jun 2023 06:24 UTC)
- Email Groups
- (Migrated on 17 Jun 2023 06:24 UTC)
- Onboarding
- (Migrated on 17 Jun 2023 06:37 UTC)
- Methodology/Operations Question
- (Migrated on 17 Jun 2023 06:43 UTC)
- Reporting Request/Technical Issue
- (Migrated on 17 Jun 2023 06:43 UTC)
- Translation Request
- (Migrated on 17 Jun 2023 06:55 UTC)
- New Hardware
- (Migrated on 17 Jun 2023 07:06 UTC)
- Monitoring Request
- (Migrated on 17 Jun 2023 07:34 UTC)
- Person
- (Migrated on 17 Jun 2023 07:43 UTC)
- Job Requisition
- (Migrated on 17 Jun 2023 07:43 UTC)
- Vulnerability Fix
- (Migrated on 17 Jun 2023 08:00 UTC)
- Internal IS Task
- (Migrated on 17 Jun 2023 08:25 UTC)
- Plugin Release
- (Migrated on 17 Jun 2023 18:56 UTC)
- New Automated Test
- (Migrated on 17 Jun 2023 18:56 UTC)
- Gauntlet Testing
- (Migrated on 17 Jun 2023 18:56 UTC)
- Test Improvement
- (Migrated on 17 Jun 2023 18:56 UTC)
- Flex Request
- (Migrated on 17 Jun 2023 18:56 UTC)
- IS Request
- (Migrated on 17 Jun 2023 18:59 UTC)
- Dependency
- (Migrated on 17 Jun 2023 19:03 UTC)
- Risk
- (Migrated on 17 Jun 2023 19:03 UTC)
- New Article
- (Migrated on 17 Jun 2023 19:28 UTC)
- Case Study Request
- (Migrated on 17 Jun 2023 19:37 UTC)
- Newsletter/Email Request
- (Migrated on 17 Jun 2023 19:37 UTC)
- Partner Support
- Partner issue that is critically blocking development (Migrated on 17 Jun 2023 19:37 UTC)
- Structures
- (Migrated on 17 Jun 2023 19:37 UTC)
- Global Services Support
- (Migrated on 17 Jun 2023 19:37 UTC)
- System Maintenance
- (Migrated on 17 Jun 2023 19:37 UTC)
- Collateral Development
- (Migrated on 17 Jun 2023 19:37 UTC)
- Business Task
- (Migrated on 17 Jun 2023 19:37 UTC)
- Trainer Development
- (Migrated on 17 Jun 2023 19:37 UTC)
- Fix Pack Test
- (Migrated on 17 Jun 2023 18:56 UTC)
- Windows VM Request
- (Migrated on 17 Jun 2023 19:37 UTC)
- Training Logistics
- (Migrated on 17 Jun 2023 19:37 UTC)
- IT Support
- (Migrated on 17 Jun 2023 19:37 UTC)
- Email Related
- (Migrated on 17 Jun 2023 19:37 UTC)
- API
- (Migrated on 17 Jun 2023 19:37 UTC)
- Content
- (Migrated on 17 Jun 2023 19:37 UTC)
- Feedback Review
- (Migrated on 17 Jun 2023 19:37 UTC)
- ROM
- Rough order of magnitude (Migrated on 17 Jun 2023 19:37 UTC)
- Line of Work
- (Migrated on 17 Jun 2023 19:37 UTC)
- Partner Request
- (Migrated on 17 Jun 2023 19:37 UTC)
- Marketing
- (Migrated on 17 Jun 2023 19:37 UTC)
- Travel Request
- (Migrated on 17 Jun 2023 19:37 UTC)
- Homologation
- (Migrated on 17 Jun 2023 19:37 UTC)
- Infrastructure Tasks
- (Migrated on 17 Jun 2023 19:37 UTC)
- MP Admin Request
- (Migrated on 17 Jun 2023 19:37 UTC)
- Automated Email
- (Migrated on 17 Jun 2023 19:37 UTC)
- [System] Service request with approvals
- A request that follows ITSM workflows.
- Questionnaire
- (Migrated on 17 Jun 2023 19:37 UTC)
- Analytics Request
- (Migrated on 17 Jun 2023 05:44 UTC)
- New Vendor Assessment Questions
- (Migrated on 17 Jun 2023 19:37 UTC)
- [System] Post-incident review
- Document and share incident learning.
- EVP Volunteer Request (Recife Office Only)
- Employee Deactivation
- (Migrated on 17 Jun 2023 19:37 UTC)
- Cloud Onboarding
- Hot
- High priority escalation
- RFI
- (Migrated on 17 Jun 2023 19:37 UTC)
- North America Badge Request
- (Migrated on 17 Jun 2023 19:49 UTC)
- Other Entities
- (Migrated on 17 Jun 2023 22:25 UTC)
- North America Ergonomics Assessment
- Select the type of issue you are having: Back, Neck, Wrist (Migrated on 17 Jun 2023 19:49 UTC)
- 1Password Requests
- (Migrated on 17 Jun 2023 06:24 UTC)
- Problem
- (Migrated on 18 Jun 2023 02:22 UTC)
- HU Support Goals
- (Migrated on 18 Jun 2023 02:22 UTC)
- Translation Tools & Process
- (Migrated on 18 Jun 2023 03:53 UTC)
- Management Tasks
- (Migrated on 18 Jun 2023 03:53 UTC)
- Nurture Request
- (Migrated on 18 Jun 2023 04:29 UTC)
- Marketo Request
- (Migrated on 18 Jun 2023 04:29 UTC)
- Global Partner Communications
- (Migrated on 18 Jun 2023 04:54 UTC)
- Triblio Request
- (Migrated on 18 Jun 2023 04:54 UTC)
- Event Request
- (Migrated on 18 Jun 2023 04:54 UTC)
- Global Provisioning Task
- (Migrated on 18 Jun 2023 05:12 UTC)
- Access Request
- (Migrated on 28 Jun 2021 21:40 UTC)
- Story
- Functionality or a feature expressed as a user goal.
- Task
- A small, distinct piece of work.
- Demand
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Bug
- A problem or error.
- Issue Analysis
- (Migrated on 28 Jun 2021 21:40 UTC)
- Request Space
- To request a new project space in Confluence. (Migrated on 28 Jun 2021 21:40 UTC)
- Idea
- Describe an Idea which potentially can become a Demand. (Migrated on 28 Jun 2021 21:40 UTC)
- Submit a request or incident
- Submit a request or report a problem.
- Offboard team member
- (Migrated on 28 Jun 2021 21:40 UTC)
- Improvement
- An improvement or enhancement to an existing feature or task. (Migrated on 28 Jun 2021 21:40 UTC)
- Management
- (Migrated on 28 Jun 2021 21:40 UTC)
- Regression Bug
- Used by Liferay QA to indicate an issue discovered during regression testing (Migrated on 28 Jun 2021 21:40 UTC)
- Timebox
- (Migrated on 28 Jun 2021 21:40 UTC)
- Use Case
- (Migrated on 28 Jun 2021 21:40 UTC)
- Provisioning request
- (Migrated on 28 Jun 2021 21:40 UTC)
- General Request
- (Migrated on 28 Jun 2021 21:40 UTC)
- Issue
- Used for the GS Operations project (Migrated on 28 Jun 2021 21:40 UTC)
- Presales Support
- Presales customer issue (Migrated on 16 Jun 2023 23:20 UTC)
- Customer Related Request
- Anouncement
- News involving the whole team
- Feature
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Operations
- Used by the GS Operations project (Migrated on 28 Jun 2021 21:40 UTC)
- Component
- Used for the Solution Desk Project (Migrated on 28 Jun 2021 21:40 UTC)
- Knowledge Transfer
- Used for the Solution Desk Project (Migrated on 28 Jun 2021 21:40 UTC)
- New Feature
- A new feature of the product, which has yet to be developed. (Migrated on 28 Jun 2021 21:40 UTC)
- Professional Service
- (Migrated on 16 Jun 2023 23:20 UTC)
- Product Escalation
- (Migrated on 16 Jun 2023 23:22 UTC)
- SME Request
- (Migrated on 16 Jun 2023 23:22 UTC)
- Information Request
- LESA Ticket
- (Migrated on 16 Jun 2023 23:20 UTC)
- Platinum LESA Ticket
- (Migrated on 16 Jun 2023 23:20 UTC)
- Partner - Gold LESA Ticket
- (Migrated on 16 Jun 2023 23:20 UTC)
- Gold LESA Ticket
- (Migrated on 16 Jun 2023 23:20 UTC)
- Partner - Platinum LESA Ticket
- (Migrated on 16 Jun 2023 23:20 UTC)
- DXP Product Escalations
- (Migrated on 16 Jun 2023 23:20 UTC)
- Ticket
- (Migrated on 16 Jun 2023 23:22 UTC)
- Emailed request
- Request received from your email support channel.
- Solution Guidance
- (Migrated on 16 Jun 2023 23:22 UTC)
- Security Fix Pack
- (Migrated on 16 Jun 2023 23:22 UTC)
- Backport Request
- (Migrated on 16 Jun 2023 23:22 UTC)
- Product Release
- (Migrated on 16 Jun 2023 23:22 UTC)
- Patch
- Bug is fixed in trunk but needs to be backported for a client (Migrated on 16 Jun 2023 23:20 UTC)
- PSM Request
- (Migrated on 16 Jun 2023 23:22 UTC)
- Diagnose Guidance
- (Migrated on 16 Jun 2023 23:22 UTC)
- New Hire Account Request
- Behavior Clarification
- (Migrated on 16 Jun 2023 23:22 UTC)
- Spike (migrated)
- (Migrated on 16 Jun 2023 23:24 UTC)
- Demo
- (Migrated on 16 Jun 2023 23:24 UTC)
- Review
- (Migrated on 16 Jun 2023 23:24 UTC)
- Data Story
- A data centric question or conversation about data. (Migrated on 16 Jun 2023 23:27 UTC)
- Slack Requests
- (Migrated on 17 Jun 2023 06:24 UTC)
- G-Suite Issues
- (Migrated on 17 Jun 2023 06:24 UTC)
- Flight Booking
- (Migrated on 16 Jun 2023 23:27 UTC)
- Procurement
- (Migrated on 16 Jun 2023 23:48 UTC)
- Laptop Asset
- (Migrated on 16 Jun 2023 23:29 UTC)
- Other Asset
- (Migrated on 16 Jun 2023 23:29 UTC)
- Operations Services
- (Migrated on 16 Jun 2023 23:29 UTC)
- IT Services
- (Migrated on 16 Jun 2023 23:29 UTC)
- Technical Support
- Customer Support Issues (Migrated on 16 Jun 2023 23:34 UTC)
- Custom Development
- Customer Support Requests for Custom Development Assistance (Migrated on 16 Jun 2023 23:37 UTC)
- Project
- (Migrated on 16 Jun 2023 23:48 UTC)
- Internal
- (Migrated on 16 Jun 2023 23:48 UTC)
- Training
- (Migrated on 16 Jun 2023 23:48 UTC)
- Full-lifecycle Project
- (Migrated on 16 Jun 2023 23:48 UTC)
- Documentation
- (Migrated on 16 Jun 2023 23:24 UTC)
- Events Listing Request
- (Migrated on 16 Jun 2023 23:48 UTC)
- Event Arrangement
- (Migrated on 16 Jun 2023 23:48 UTC)
- Client Research
- (Migrated on 17 Jun 2023 00:08 UTC)
- Major Account Events
- (Migrated on 17 Jun 2023 00:08 UTC)
- Temporary Engagement Request
- (Migrated on 17 Jun 2023 00:08 UTC)
- New Permanent Engagement
- (Migrated on 17 Jun 2023 00:08 UTC)
- Account Transfer
- (Migrated on 17 Jun 2023 00:08 UTC)
- Risk Management
- (Migrated on 17 Jun 2023 00:08 UTC)
- CAS New Hire Training
- This issue type is used to kick off the CAS New Hire Training Workflow. (Migrated on 17 Jun 2023 00:08 UTC)
- Upgrade Preparedness
- (Migrated on 17 Jun 2023 00:08 UTC)
- [System] Service request
- A request that follows ITSM workflows.
- EVP Donation Request
- Contractor Deactivation Request
- Help Needed
- Help to unblock a ticket
- Bad Feedback
- When a post mortem analysis is needed on a bad feedback
- EVP Question
- Doubt
- Any questions that the team can help with
- Internal Task
- Internal Task
- DevOps Task
- (Migrated on 18 Jun 2023 05:55 UTC)
- LXC / Managed Services
- (Migrated on 18 Jun 2023 05:55 UTC)
- Employee Info Changes in HR Systems
- (Migrated on 17 Jun 2023 19:49 UTC)
- Question
- (Migrated on 16 Jun 2023 23:22 UTC)
- Feature Request
- (Migrated on 16 Jun 2023 23:22 UTC)
- Testing
- (Migrated on 17 Jun 2023 04:15 UTC)
- Payroll/Benefits/LOA
- (Migrated on 17 Jun 2023 19:49 UTC)
- Info/Data Security Request
- (Migrated on 18 Jun 2023 17:40 UTC)
- L1 Escalation
- Issues that must be escalated due to time contraints or technical difficulty (Migrated on 16 Jun 2023 23:20 UTC)
- Revenue Contracts
- (Migrated on 16 Jun 2023 23:48 UTC)
- Ask a Question
- (Migrated on 17 Jun 2023 05:44 UTC)
- RSM Sign-off
- (Migrated on 17 Jun 2023 19:37 UTC)
- Test Fix
- An existing test case requires an update (Migrated on 17 Jun 2023 18:56 UTC)
- Marketplace App
- (Migrated on 17 Jun 2023 18:56 UTC)
- Test Analysis
- (Migrated on 17 Jun 2023 18:56 UTC)
- Price Book Update
- (Migrated on 17 Jun 2023 20:01 UTC)
- Operations Procurements
- (Migrated on 16 Jun 2023 23:29 UTC)
- Vacation Request
- (Migrated on 16 Jun 2023 23:27 UTC)
- Certification Requests
- (Migrated on 17 Jun 2023 19:37 UTC)
- LATAM/Chile
- (Migrated on 17 Jun 2023 22:25 UTC)
- [System] Change
- Created by Jira Service Management.
- Password/MFA Reset Request
- (Migrated on 17 Jun 2023 05:44 UTC)
- Epic
- A big user story that needs to be broken down. Created by Jira Software - do not edit or delete.
- Initiative
- (Migrated on 16 Jun 2023 23:27 UTC)
For Sub-Task Issues
- Functional Test
- Bureaucracy
- Technical Documentation
- Alpha Test
- Direct Management
- Hiring
- Team Building
- Training (Sub-Task)
- Backend Development
- Fix Pack Patch
- Alpha Bug
- Feature Planning
- Hi-Fi
- Deliverables
- Test Case Command
- Prototype
- Discussion
- Frontend Sub-Task
- Backend Sub-Task
- Investigation
- Sketching
- UX
- Brief
- Planning
- Webinar Sub-Task
- Design
- Technical Task
- Feature Review
- Frontend Development
- QA
- Code Commit
- Continuous
- Document
- SME Request SubTask
- Lo-Fi
- POC
- Research
- Tech Planning
- Story Review
- Newsletter/Email Request Sub-Task
- Checkpoint
- Concept
- Wireframe
- Timebox Sub-Task
- Design Sub-Task
- UAT
- Design task
- Maintenance
- Spike
- Development Sub-Task
- Mock-Up
- Product Bug
- Technical Testing
- Impedibug
- Review Sub-Task
- Meeting
- User Story
- Zendesk Ticket
- Priority
- GS Task
- Sub-Task
Priority Levels
An issue has a priority level which indicates its importance. The currently defined priorities are listed below. In addition, you can add more priority levels in the administration section.
- Critical
- Crashes, loss of data, severe memory leak.
- High
- Serious problem that could block progress.
- Medium
- Has the potential to affect progress.
- Low
- Minor problem or easily worked around.
Statuses
Each issue has a status, which indicates the stage of the issue. In the default workflow, issues start as being Open, progressing to In Progress, Resolved and then Closed. Other workflows may have other status transitions.
- Finalizadas Semana
- Ready for Development
- Ready for test
- BLOCKED
- In Analysis
- Blocked / Waiting
- DENIED
- Planned
- Blocked
- Incomplete
- In Review
- Blocked
- Planned
- Reviewing
- Ready
- Reviewing
- PAUSED
- Doing
- Won't do
- Ready
- In Review
- Archived
- Ready
- Blocked / Waiting
- In Review
- In Progress
- Unfulfilled
- Blocked
- Info Gathering
- Scheduling
- Blocked/Waiting
- Open
- In Progress
- This issue is being actively worked on at the moment by the assignee.
- Reopened
- This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.
- Resolved
- A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.
- Closed
- The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.
- Building
- Source code has been committed, and JIRA is waiting for the code to be built before moving to the next status.
- Build Broken
- The source code committed for this issue has possibly broken the build.
- To Do
- Done
- Alpha Testing
- Last step before client handoff. (Migrated on 28 Jun 2021 21:40 UTC)
- Cancelled
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Deferred
- Demands, feautres and bugs that will not be included as part of the current release scope (Migrated on 28 Jun 2021 21:40 UTC)
- Design Review
- (Migrated on 28 Jun 2021 21:40 UTC)
- Doing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Feature Reviewing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- In Design
- Wireframes, UI, and UX activities (Migrated on 28 Jun 2021 21:40 UTC)
- In QA
- Status used by Documentation team to review quality before sending to review (Migrated on 28 Jun 2021 21:40 UTC)
- In Review
- Committed code is being reviewed for Liferay standards compliance. This is a pass or fail result. (Migrated on 28 Jun 2021 21:40 UTC)
- In UAT
- (Migrated on 28 Jun 2021 21:40 UTC)
- Testing
- (Migrated on 28 Jun 2021 21:40 UTC)
- QAing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Ready for Development
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ready for QA
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ready for Review
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ready for UAT
- For GS full lifecycle projects - denotes development complete and ready for UAT. (Migrated on 28 Jun 2021 21:40 UTC)
- Ready for UX
- (Migrated on 28 Jun 2021 21:40 UTC)
- Reviewing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Selected for Development
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Alpha Test
- Queue waiting Alpha Test (Migrated on 28 Jun 2021 21:40 UTC)
- To Feature Review
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To Test
- (Migrated on 28 Jun 2021 21:40 UTC)
- To QA
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To Review
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To UAT
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- UATing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To Plan
- Planning
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To Dev
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Developing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To Internal QA
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- Internal QAing
- INTERNAL - GS Task Board (Migrated on 28 Jun 2021 21:40 UTC)
- To Deploy
- (Migrated on 28 Jun 2021 21:40 UTC)
- Analyzing
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Create Issue
- (Migrated on 28 Jun 2021 21:40 UTC)
- Backlog
- (Migrated on 28 Jun 2021 21:40 UTC)
- Analyze
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ideas
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ready to Commit
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ready To Start
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Prioritize
- (Migrated on 28 Jun 2021 21:40 UTC)
- Prioritizing
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Brief
- (Migrated on 28 Jun 2021 21:40 UTC)
- Briefing
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Design
- (Migrated on 28 Jun 2021 21:40 UTC)
- Designing
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Develop
- (Migrated on 28 Jun 2021 21:40 UTC)
- Released
- (Migrated on 28 Jun 2021 21:40 UTC)
- Accepted
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Refine
- (Migrated on 28 Jun 2021 21:40 UTC)
- Refining
- (Migrated on 28 Jun 2021 21:40 UTC)
- Discarded
- (Migrated on 28 Jun 2021 21:40 UTC)
- UX Review
- (Migrated on 28 Jun 2021 21:40 UTC)
- Ready for Feature Breakdown
- (Migrated on 28 Jun 2021 21:40 UTC)
- Feature Breakdown
- (Migrated on 28 Jun 2021 21:40 UTC)
- Executing
- (Migrated on 28 Jun 2021 21:40 UTC)
- Committed
- (Migrated on 28 Jun 2021 21:40 UTC)
- Documentation
- (Migrated on 28 Jun 2021 21:40 UTC)
- To Do
- Done
- In Progress
- On Hold
- Review
- Continuous
- When the task does not have a resolution state (daily meetings, customer meetings, etc.).
- Blocked
- Task blocked by something.
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- BLOCKED
- CONTINUOUS
- Triage
- Triage
- Customer QA
- Customer for QA
- Estimate Accepted
- Estimate accepted by customer.
- Estimate Submitted
- Estimate submitted to customer.
- Something
- Inquiry Replied
- Assigned to Support
- QA Report Submitted
- QA Report Sbmtd
- Work in Progress
- Planned
- Developed
- Internal QAed
- Deploying
- Deployed
- Work done
- Reviewing Done
- Estimate Completed
- To Do
- Done
- To Review
- In Progress
- Done
- To Review
- Done
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- Open
- In Progress
- Done
- To Do
- In Progress
- Done
- To Do
- Draft
- In Review
- Second Review
- Approved
- Done
- Inactive
- The issue is considered inactive, and can be reactivated. (Migrated on 16 Jun 2023 23:20 UTC)
- Solution Delivered
- (Migrated on 16 Jun 2023 23:20 UTC)
- Engineer Analyzing
- (Migrated on 16 Jun 2023 23:20 UTC)
- Investigating
- (Migrated on 16 Jun 2023 23:20 UTC)
- Solution Proposed
- (Migrated on 16 Jun 2023 23:20 UTC)
- Building Patch
- (Migrated on 16 Jun 2023 23:20 UTC)
- On Hold
- Issue cannot proceed (Migrated on 16 Jun 2023 23:20 UTC)
- Patch in QA
- (Migrated on 16 Jun 2023 23:20 UTC)
- Reproduced
- (Migrated on 16 Jun 2023 23:20 UTC)
- Resolved in Production
- (Migrated on 16 Jun 2023 23:20 UTC)
- Incident Reported
- (Migrated on 16 Jun 2023 23:20 UTC)
- Pending
- (Migrated on 16 Jun 2023 23:20 UTC)
- In Diagnosis
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- Resolution Planning
- (Migrated on 16 Jun 2023 23:20 UTC)
- In Queue
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- Aligned with Roadmap
- (Migrated on 16 Jun 2023 23:21 UTC)
- Needs More Information
- (Migrated on 16 Jun 2023 23:21 UTC)
- Does Not Fit Roadmap
- (Migrated on 16 Jun 2023 23:21 UTC)
- Researching
- (Migrated on 16 Jun 2023 23:21 UTC)
- Contributed Solution
- A solution for this feature has been contributed by our community and is awaiting review for submission. (Migrated on 16 Jun 2023 23:24 UTC)
- Community Resolved
- Community members have reported and resolved the issue and it is ready for analysis by staff (Migrated on 16 Jun 2023 23:24 UTC)
- Verified
- Verified by QA (for IDE project) (Migrated on 16 Jun 2023 23:24 UTC)
- In Development
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- In PM Review
- (Migrated on 16 Jun 2023 23:24 UTC)
- Solution Accepted
- (Migrated on 16 Jun 2023 23:24 UTC)
- In Analysis
- The issue has been reviewed and the LOE added to the time estimates. It is now ready to be added to a Sprint during Release Planing (Migrated on 16 Jun 2023 23:27 UTC)
- Ready for Release
- (Migrated on 16 Jun 2023 23:27 UTC)
- In Discovery
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- Ready for Testing
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- In Testing
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- On Pre-Production
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- In Design Review
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- Enter Item Details
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- Asset Not In Use
- (Migrated on 16 Jun 2023 23:29 UTC)
- Awaiting Disposal
- (Migrated on 16 Jun 2023 23:29 UTC)
- Awaiting Finance Approval
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- Asset Disposed
- (Migrated on 16 Jun 2023 23:29 UTC)
- Obsolete - Pending Disposal
- (Migrated on 16 Jun 2023 23:29 UTC)
- Reported Lost\Missing\Stolen
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- Stock
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- In Service
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- Service Request
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- Off-Site Service/Repair
- (Migrated on 16 Jun 2023 23:29 UTC)
- Research
- (Migrated on 16 Jun 2023 23:32 UTC)
- Awaiting PM Review
- (Migrated on 16 Jun 2023 23:32 UTC)
- Manual Testing
- QA is executing manual test cases related to the issue. This is a pass or fail result. (Migrated on 16 Jun 2023 23:37 UTC)
- Automated Testing
- QA is executing automated test cases related to the issue. This is a pass or fail result. (Migrated on 16 Jun 2023 23:37 UTC)
- Scheduled
- (Migrated on 16 Jun 2023 23:48 UTC)
- Recorded
- (Migrated on 16 Jun 2023 23:48 UTC)
- Awaiting Response
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- Qualifying
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- Estimating
- (Migrated on 16 Jun 2023 23:48 UTC)
- Creating SOW
- (Migrated on 16 Jun 2023 23:48 UTC)
- Escalated
- (Migrated on 17 Jun 2023 00:08 UTC)
- Update Content
- (Migrated on 17 Jun 2023 00:08 UTC)
- In Developer Check
- (Migrated on 17 Jun 2023 00:23 UTC)
- Selected for Refinement
- (Migrated on 17 Jun 2023 00:23 UTC)
- Awaiting Original Fix
- (Migrated on 17 Jun 2023 02:22 UTC)
- Original Fix Committed
- (Migrated on 17 Jun 2023 02:22 UTC)
- Committed to .x Branch
- (Migrated on 17 Jun 2023 02:22 UTC)
- Rolled Back
- (Migrated on 17 Jun 2023 02:22 UTC)
- SME Review
- Subject Matter Expert reviews the documentation (Migrated on 17 Jun 2023 02:22 UTC)
- Passed Review
- (Migrated on 17 Jun 2023 02:22 UTC)
- Rebase Needed
- (Migrated on 17 Jun 2023 02:22 UTC)
- Shelved
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- Backport Needed
- (Migrated on 17 Jun 2023 02:22 UTC)
- Auto Backport Review
- (Migrated on 17 Jun 2023 02:22 UTC)
- Auto Backport Discarded
- (Migrated on 17 Jun 2023 02:22 UTC)
- Auto Backport Approved
- (Migrated on 17 Jun 2023 02:22 UTC)
- Gathering Requirements
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- Requirements Review
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- Awaiting Delegation
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- Delivered
- (Migrated on 17 Jun 2023 03:48 UTC)
- In Validation
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- Implementing Markup
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- Markup Done
- (Migrated on 17 Jun 2023 03:48 UTC)
- Implemented
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- Integrated in Portal
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- Markup to Review
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- Implementation to Review
- (Migrated on 17 Jun 2023 03:48 UTC)
- In Refinement
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- Ready for Refinement
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- Article In Progress
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- Gathering Interest
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- Awaiting Draft
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- Awaiting Article Draft Review
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- Manual QA
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- In Audit
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- Waiting
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- Review completed
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- Awaiting Article
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- In Planning
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- Ready for Research
- (Migrated on 17 Jun 2023 04:15 UTC)
- In Peer Review
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- Ready for Product Review
- (Migrated on 17 Jun 2023 04:15 UTC)
- In Product Review
- (Migrated on 17 Jun 2023 04:15 UTC)
- In Preparation
- (Migrated on 17 Jun 2023 04:37 UTC)
- Ready for Work
- (Migrated on 17 Jun 2023 04:45 UTC)
- New
- (Migrated on 17 Jun 2023 04:55 UTC)
- Solved
- (Migrated on 17 Jun 2023 04:55 UTC)
- Committed to SCM
- A solution for this feature or issue has been committed to Source Control (Migrated on 17 Jun 2023 05:17 UTC)
- Selected for Product Team
- (Migrated on 17 Jun 2023 05:17 UTC)
- Selected for Engineering
- (Migrated on 17 Jun 2023 05:17 UTC)
- Selected for Documentation
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- Information Gathering
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- On Staging
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- On Production
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- Ready for Estimation
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- Ready for Approval
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- Development Complete
- (Migrated on 17 Jun 2023 05:46 UTC)
- Waiting for Response
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- In Estimation
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- Pending Development
- (Migrated on 17 Jun 2023 05:46 UTC)
- In Technical Review
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- In Business Review
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- On UAT
- (Migrated on 17 Jun 2023 05:46 UTC)
- Later
- (Migrated on 17 Jun 2023 05:46 UTC)
- Next
- (Migrated on 17 Jun 2023 05:46 UTC)
- Now
- (Migrated on 17 Jun 2023 05:46 UTC)
- Ready to Start (migrated)
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- Ready for Grooming
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- Ready for Staging
- (Migrated on 17 Jun 2023 06:19 UTC)
- Awaiting Customer Response
- (Migrated on 17 Jun 2023 06:37 UTC)
- Merged
- (Migrated on 17 Jun 2023 06:37 UTC)
- Requirements and Analysis
- (Migrated on 17 Jun 2023 06:37 UTC)
- Merge Pending
- (Migrated on 17 Jun 2023 06:37 UTC)
- Review Complete
- (Migrated on 17 Jun 2023 06:37 UTC)
- Awaiting Review
- (Migrated on 17 Jun 2023 07:06 UTC)
- Awaiting Manager Approval
- (Migrated on 17 Jun 2023 07:06 UTC)
- Buying
- (Migrated on 17 Jun 2023 07:06 UTC)
- Awaiting Procurement Review
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- Awaiting NAV P.O. Approval
- (Migrated on 17 Jun 2023 07:06 UTC)
- Review
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- Under Legal Analysis
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- Under Analysis
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- Depends on a Third Party
- (Migrated on 17 Jun 2023 07:06 UTC)
- Ready for Customer Support
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- Approved
- (Migrated on 17 Jun 2023 07:34 UTC)
- Pending Approval
- (Migrated on 17 Jun 2023 07:43 UTC)
- Candidate
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- Collaborator
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- Person
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- Justification
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- Active Recruitment
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- Guest
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- Prioritized
- (Migrated on 17 Jun 2023 08:00 UTC)
- Audit
- (Migrated on 17 Jun 2023 10:48 UTC)
- TS Complete
- (Migrated on 17 Jun 2023 10:48 UTC)
- Awaiting Help
- (Migrated on 17 Jun 2023 10:48 UTC)
- Developing Plan
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- Wormhole
- (Migrated on 17 Jun 2023 10:48 UTC)
- Ready for Investigation
- (Migrated on 17 Jun 2023 10:48 UTC)
- Awaiting Response From Team
- (Migrated on 17 Jun 2023 10:48 UTC)
- Awaiting Product Team Response
- (Migrated on 17 Jun 2023 10:48 UTC)
- Completed
- (Migrated on 17 Jun 2023 10:48 UTC)
- Build Failed
- (Migrated on 17 Jun 2023 10:48 UTC)
- Fix Building
- (Migrated on 17 Jun 2023 10:48 UTC)
- Support QA
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- Support QA Passed
- (Migrated on 17 Jun 2023 10:48 UTC)
- Support QA Failed
- (Migrated on 17 Jun 2023 10:48 UTC)
- In Documentation
- (Migrated on 17 Jun 2023 10:48 UTC)
- Ready for Distribution
- (Migrated on 17 Jun 2023 18:55 UTC)
- Passed
- (Migrated on 17 Jun 2023 18:55 UTC)
- Failed
- (Migrated on 17 Jun 2023 18:55 UTC)
- RDM Accepted
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Planned
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM In Progress
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Pending Validation
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- RDM In Validation
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- RDM Requires Additional Work
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Closed
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Identified
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Resolved
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Owned
- (Migrated on 17 Jun 2023 19:03 UTC)
- RDM Mitigated
- (Migrated on 17 Jun 2023 19:03 UTC)
- Submit for Publication
- To highlight those articulos and documentation that need to be published in the web (Migrated on 17 Jun 2023 19:28 UTC)
- Draft In Progress
- (Migrated on 17 Jun 2023 19:28 UTC)
- Draft Prioritized
- (Migrated on 17 Jun 2023 19:28 UTC)
- Draft In Review
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- Ready For Documentation
- (Migrated on 17 Jun 2023 19:28 UTC)
- Documentation Prioritized
- (Migrated on 17 Jun 2023 19:28 UTC)
- Documentation In Progress
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- Expert Review
- (Migrated on 17 Jun 2023 19:28 UTC)
- Expert Review In Progress
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- Ready For KM Review
- (Migrated on 17 Jun 2023 19:28 UTC)
- Documentation Manager Review
- (Migrated on 17 Jun 2023 19:28 UTC)
- Merged For Publication
- (Migrated on 17 Jun 2023 19:28 UTC)
- Pending Verification
- Issue is pending review for inclusion in the queue. It has not be reproduced or checked for accuracy. (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting Deployment
- (Migrated on 17 Jun 2023 19:36 UTC)
- Content Gathering
- (Migrated on 17 Jun 2023 19:36 UTC)
- Active
- INTERNAL - Liferay Structures (Migrated on 17 Jun 2023 19:36 UTC)
- Departmental Sign Off
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- Create/Update Content
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- System Administration
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- Regional Localization
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- Selected for Review
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- Engineering Complete
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- Released/Post-Processing
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- Further Info Required
- (Migrated on 17 Jun 2023 19:36 UTC)
- Waiting for Patch
- (Migrated on 17 Jun 2023 19:36 UTC)
- Code Committed
- (Migrated on 17 Jun 2023 19:36 UTC)
- EE Release
- (Migrated on 17 Jun 2023 19:36 UTC)
- Community Process
- (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting Signatures
- (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting Liferay Sig
- (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting Customer Sig
- (Migrated on 17 Jun 2023 19:36 UTC)
- Fully-Executed
- (Migrated on 17 Jun 2023 19:36 UTC)
- In IS Development
- (Migrated on 17 Jun 2023 19:36 UTC)
- Pending Visualization
- (Migrated on 17 Jun 2023 19:36 UTC)
- Pending Documentation
- (Migrated on 17 Jun 2023 19:36 UTC)
- In Port
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- Ready for Nexus Release
- (Migrated on 17 Jun 2023 19:36 UTC)
- Ready for Marketplace Release
- (Migrated on 17 Jun 2023 19:36 UTC)
- Creating Order Form
- (Migrated on 17 Jun 2023 19:36 UTC)
- Validation
- (Migrated on 17 Jun 2023 19:36 UTC)
- Answered
- (Migrated on 17 Jun 2023 19:36 UTC)
- Release Testing
- (Migrated on 17 Jun 2023 19:36 UTC)
- Demo
- (Migrated on 17 Jun 2023 19:36 UTC)
- Localizing
- (Migrated on 17 Jun 2023 19:36 UTC)
- In Production
- (Migrated on 17 Jun 2023 19:36 UTC)
- Ready for Activation
- (Migrated on 17 Jun 2023 19:36 UTC)
- Activated
- (Migrated on 17 Jun 2023 19:36 UTC)
- Opting-out
- (Migrated on 17 Jun 2023 19:36 UTC)
- Opting for Default Copy
- (Migrated on 17 Jun 2023 19:36 UTC)
- Opted-out
- (Migrated on 17 Jun 2023 19:36 UTC)
- Queued For Review
- (Migrated on 17 Jun 2023 19:36 UTC)
- In Amendment
- (Migrated on 17 Jun 2023 19:36 UTC)
- Requires Dependencies
- (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting Pull Request
- (Migrated on 17 Jun 2023 19:36 UTC)
- Manager Checkoff
- (Migrated on 17 Jun 2023 19:36 UTC)
- IT Checkoff
- (Migrated on 17 Jun 2023 19:36 UTC)
- User Deactivated
- (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting eSignature
- (Migrated on 17 Jun 2023 19:36 UTC)
- Awaiting Vendor Sig
- (Migrated on 17 Jun 2023 19:36 UTC)
- Resolved on Dev
- (Migrated on 18 Jun 2023 01:09 UTC)
- Ready for Production
- (Migrated on 18 Jun 2023 01:09 UTC)
- Ready for Validation
- (Migrated on 18 Jun 2023 01:09 UTC)
- Waiting for Backport
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- Design Approval
- (Migrated on 18 Jun 2023 01:09 UTC)
- Awaiting Owner Approval
- (Migrated on 18 Jun 2023 01:09 UTC)
- IS Checkoff
- (Migrated on 18 Jun 2023 01:09 UTC)
- Ready for Prioritization
- (Migrated on 18 Jun 2023 01:09 UTC)
- Ready for IS Review
- (Migrated on 18 Jun 2023 01:09 UTC)
- In IS Review
- (Migrated on 18 Jun 2023 01:09 UTC)
- Getting SEO
- (Migrated on 18 Jun 2023 01:09 UTC)
- Ready for Product Validation
- (Migrated on 18 Jun 2023 01:09 UTC)
- In Product Validation
- (Migrated on 18 Jun 2023 01:09 UTC)
- Commited
- (Migrated on 18 Jun 2023 01:09 UTC)
- Evaluating
- (Migrated on 18 Jun 2023 01:09 UTC)
- In Release
- (Migrated on 18 Jun 2023 05:26 UTC)
- In Ops Review
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- Concept
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- Implementation
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- Live
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- Verification
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- Identified
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- Waiting For Merge
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- Pending Deployment
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- Initial Engagement
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- NDA Review
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- Trial/POC
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- RFP Review
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- Receiving NDA Signature
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- Vendors Cost Negotiation
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- Qualified
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- Rejected
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- Business Case Review
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- Market Research
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- Vendors Engagement
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- Vendor Selected Review
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- Service In Review
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- Budget Approved
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- Budget Not Approved
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- Vendor Due Diligence
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- Vendor Not Selected
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- Receiving Signatures
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- Purchase Order
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- New Idea
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- Under Review
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- Reviewed
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- Waiting on Information
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- Pending Further Research
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- Won't Do
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- Signed Offer
- Employee Documents
- IT Provisioning
- Review
- Onboarded
- To Do
- Drafting
- In Review
- Approved
- Created
- Not started
- Planning
- In Progress
- Ready for review
- Approved
- Done
- Performance
- In Review
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- Submitted for Approval
- Sent for Payment
- Request Budget Owner Approval
- DMWL - Umbrella/IT Platform
- Planning
- In Progress
- Ready for review
- Approved
- Done
- Performance
- In Review
- Ideating
- Planning
- In Review
- Done
- Tareas por Q
- Finalizadas Q
- To Do
- In Progress
- Done
- Future
- In Requirement Gathering
- In Ideation
- Signed Offer
- Employee Documents
- IT Provisioning
- Review
- Onboarded
- Declined
- This was auto-generated by Jira Service Management during workflow import
- Waiting for support
- This was auto-generated by Jira Service Management during workflow import
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- To Do
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- In Review
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- Done
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- Open
- In Progress
- Done
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- Rejected
- In Review
- To Do
- To Do
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- Done
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- Done
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- Monitoring
- This status is managed internally by Jira Software
- To Do
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- Done
- NEW
- IN PROGRESS
- APPROVED
- To Do
- In Progress
- Done
- To Do
- In Progress
- Done
- To Release
- Releasing
- Denied
- To Do
- In Progress
- Done
Resolutions
An issue can be resolved in many ways, only one of them being "Fixed". The defined resolutions are listed below. You can add more in the administration section.
- Fixed
- A fix for this issue is checked into the tree and tested.
- Completed
- Resolution for issues that are not bugs
- No Longer Reproducible
- All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.
- Won't Fix
- The problem described is an issue which will never be fixed.
- Discarded
- Feature Request to be discarded.
- Done
- Work has been completed on this issue.
- Won't Do
- This issue won't be actioned.
- Duplicate
- The problem is a duplicate of an existing issue.
- Incomplete
- The problem is not completely described.
- Reorganized
- This issue is being reevaluated and reorganized
- Inactive
- The problem has been inactive for an extended period of time
- Expired
- The problem will be addressed after a contract renewal
- Next Release
- The problem will be fixed in a later release.
- Future Release
- The problem will be fixed in a future release.
- On Hold
- The problem will be on hold until revisited.
- Implemented in Platform
- Feature Request was implemented in Platform.
- Implemented in Marketplace
- Feature Request was implemented in Marketplace.
- Fixed in LPS
- The problem will be fixed in Portal(LPS).
- Cannot Reproduce
- All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.
- Released on Marketplace
- Released on Marketplace
- Workaround
- The customer was given a workaround for the issue.
- Configuration Issue
- The customer's issue was resolved through a change in their configuration.
- Emergency Release
- The customer was given an emergency release to resolve their issue.
- Feature Request
- The customer's issue is a feature request, so an LPS ticket was created.
- Validated
- The idea has been validated and it will be implemented
- Wrong Escalation
- Used for SME Requests when escalations are incorrect
- Not a Bug
- Issue is not actually a bug.
- Cancelled
- To Be Implemented
- Feature will be implemented.
- Incorrect Product
- Resolved
- Used for LRDM requests when risks are resolved
- Mitigated
- Used for LRDM requests when risks are mitigated
- Accepted
- Used for LRDM requests when risks are accepted
- Concluded
- Rejected
- Already in the Product
- Used for Engineering Feature Requests
- Product Priority
- Used for Engineering Feature Requests
- Aligned with the Roadmap
- Used for Engineering Feature Requests
- Not a Priority
- Used for Engineering Feature Requests
- Not Aligned with the Roadmap
- Used for Engineering Feature Requests
- Request Incomplete
- Used for Engineering Feature Requests
- Archived
- Procurement and Invoice Requests that have been rejected
- Approved
- Procurement and Invoice Requests that have been approved
- Not Approved
- Procurement and Invoice Requests that have not been approved by Budget Owners
- Declined
- This issue was not approved.